2009 - 2012 3 years

Systems & Logistics Manager

SouthData, Inc.

Came over as a key acquisition asset from Micro Images. Led operational transformation through time-and-motion studies, implemented on-demand staffing, and drove multi-industry client integrations.

SouthData logo
Acquisition Transition

Key Asset Retained Through Acquisition

I came to SouthData as part of the Micro Images acquisition. The systems and knowledge I brought were critical enough that I was retained as a key asset to help integrate operations and drive the next phase of growth.

The Transformation

SouthData wasn't just one company—we were acquiring and integrating multiple organizations. I was instrumental in the regional acquisitions, bringing the operational excellence I'd developed at Micro Images to new teams and facilities. But the real transformation came from what we did next.

I led a complete operational overhaul based on extensive time-and-motion studies. We analyzed every process, measured every workflow, and identified every bottleneck. The result? A revolutionary on-demand staffing model that allowed us to flexibly scale our core business processes while maintaining quality and compliance.

I replaced and managed all on-site equipment and systems, but my work extended far beyond our walls. I worked heavily with clients across medical management, ERP, HR, and materials management systems—integrating our services into their platforms and helping leadership across multiple industries move from paper to electronic records.

Impact & Scale

Multi

Industry Reach

On-Demand

Staffing Model

Full

Systems Overhaul

HIPAA

Compliant

Industries & Client Systems

Healthcare & Medical

Integrated with mainstream medical management services, maintaining strict HIPAA compliance while digitizing records.

Ship Builders & Manufacturing

Worked with industrial clients to implement document management and workflow systems for complex operations.

Enterprise Systems

Deep integrations with ERP, HR, and materials management platforms across multiple client environments.

Key Achievements

TRANSFORMATION

Time-and-Motion Overhaul

Led comprehensive operational analysis through time-and-motion studies, identifying inefficiencies and implementing solutions that transformed workflows.

INNOVATION

On-Demand Staffing Model

Implemented a flexible on-demand staffing model that allowed the business to scale core processes efficiently without sacrificing quality.

LEADERSHIP

Client Leadership Partnerships

Worked directly with leadership at client sites across every business domain, driving digital transformation and workflow implementation.

GROWTH

Acquisition Integration

Helped integrate multiple acquired organizations, bringing operational best practices and systems expertise to new teams.

Products Managed

SecureArchive

Architected and delivered a HIPAA-compliant, web-based document archive platform serving hospitals and municipal government clients. The system enables authorized users to retrieve any scanned document within seconds through an intuitive search interface. Key technical implementations include zonal OCR indexing for intelligent document classification, 256-bit AES encryption at rest for regulatory compliance, and granular role-based access controls for audit-ready security. The solution eliminated the legacy process of courier-delivered CDs, reducing document retrieval times from days to minutes while establishing a new recurring revenue stream for SouthData.

.NET Stack Microsoft SQL Server Project Management Regulatory Compliance Agile Software Development

SecureRelease

Spearheaded the complete product lifecycle for SecureRelease, a HIPAA-compliant software platform designed to streamline Release of Information (ROI) request management for healthcare organizations. Responsibilities included authoring comprehensive product requirements documentation, collaborating with development teams through iterative sprints, and overseeing quality assurance testing. The platform incorporated sophisticated features including role-based user permissions, integrated billing and payment processing, and comprehensive audit trail functionality for regulatory compliance. By enabling in-house ROI fulfillment, the solution significantly reduced turnaround times while recapturing revenue previously lost to third-party fulfillment vendors.

Product Management Data Management Payment Gateway GRC Team Training

Skills Applied

Operations Optimization Time-and-Motion Analysis On-Demand Staffing ERP Integration HIPAA Compliance Client Management M&A Integration Digital Transformation

Gallery

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