2012 - 2016
4 years
Sales & Operations Manager
OSG/SouthData, Inc.
Led 7 sites and 70+ employees, boosted successful bids by 80%, achieved 60%+ profit margins through data-driven automations.
OSG/SouthData, Inc.
Led 7 sites and 70+ employees, boosted successful bids by 80%, achieved 60%+ profit margins through data-driven automations.
After excelling as Systems & Logistics Manager, I was promoted to oversee sales and operations across multiple sites. This role was my introduction to executive-level leadership—managing P&L, building teams, and driving growth through operational excellence. The skills I developed here became the foundation for everything that followed.
7
Sites Managed
70+
Employees Led
80%
More Successful Bids
60%+
Profit Margins
Managed operations across 7 different sites, coordinating workflows and ensuring consistent quality and productivity.
Increased successful bid rate by 80% through improved proposal processes and competitive positioning.
Implemented automation solutions that drove profit margins above 60% while maintaining service quality.
Built and developed a team of 70+ employees across multiple departments and locations.
Designed and developed a web-based data entry system to address critical accuracy issues in the production prep stage at SouthData's Mobile, AL imaging facility. The legacy manual measurement process was prone to human error, impacting downstream production metrics. The solution integrated HID-compliant digital scales with a streamlined interface that captures box weight, employee identification, work order assignment, and precise timestamps. Built on ASP.NET 4.0 with SQL Server backend, the system implements real-time validation rules and intuitive operator workflows. Beta testing demonstrated a 93.26% reduction in measurement standard deviation, fundamentally transforming prep stage data reliability.
Engineered a comprehensive business intelligence reporting system to provide granular visibility into production facility operations. The platform features Employee Bio Sheets for individual performance tracking and Work Order Reports for project-level analysis, powered by SQL Server data warehousing and ASP.NET visualization dashboards. The system captures detailed metrics including task duration, images processed, and complexity factors across all production stages—prepping, scanning, and quality control. By integrating previously siloed data from customer service interactions and jacketing logs, Symphony dramatically reduced unaccounted labor time. The reporting accuracy reached 90% for labor cost attribution, enabling data-driven profitability analysis and operational decision-making.
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